pb88 Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "pb88", "we", "us", or "our" refers to the pb88 platform and its operating entity, accessible at pb88.im.
• "Player", "you", or "your" refers to any individual who registers an account on, accesses, or uses the pb88 platform.
• "Account" means the personal gaming account created by a Player upon successful registration on pb88.
• "Platform" means the pb88 website, any associated mobile-optimised interface, and all products and services made available through those interfaces.
• "Games" means all casino games, live dealer tables, slot machines, crash games, and any other wagering products offered on the pb88 platform.
• "Sports Betting" means all fixed-odds betting markets, in-play wagering, and related products available through the pb88 sportsbook.
• "Bonus" means any promotional credit, free spin, cashback offer, reload bonus, or other incentive offered by pb88 to Players.
• "BDT" or "৳" refers to the Bangladeshi Taka, the currency in which all pb88 account balances are denominated.
• "KYC" means Know Your Customer — the identity and document verification process required to confirm a Player's eligibility.
• "BST" means Bangladesh Standard Time (UTC+6), the time zone used by pb88 for all operational and support purposes.

By accessing the pb88 platform, creating an Account, making a deposit, placing a wager, or claiming a Bonus, you unconditionally agree to be legally bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using the pb88 platform and, if applicable, close your Account by contacting our support team at [email protected].

Access to and use of the pb88 platform is strictly limited to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. pb88 enforces a minimum age of 21 years for all account holders. Underage gambling is illegal and strictly prohibited.
• You are using the platform voluntarily and of your own free will.
• You are not accessing the platform from a jurisdiction where online gambling is explicitly prohibited by applicable law.
• You are not a current employee, contractor, director, or officer of pb88, nor an immediate family member of such a person.
• You have not previously been self-excluded from the pb88 platform or had your Account permanently closed for a breach of these Terms & Conditions.

pb88 uses KYC verification procedures to confirm the identity, age, and location of all Players. You agree to provide accurate, complete, and up-to-date information during registration and upon any subsequent request from pb88.

Each Player is permitted to hold one single Account on the pb88 platform. Creating multiple Accounts — whether under the same name, different names, shared devices, or shared payment methods — is strictly prohibited and may result in immediate suspension of all associated Accounts and forfeiture of any balances held therein.

When registering your Account, you must provide:

• A valid, active email address that you own and control.
• A secure password of your own choosing. pb88 strongly recommends using a unique password not shared with any other service.
• Accurate personal details including your full legal name, date of birth, and country of residence.
• A valid mobile number where required for two-step verification.

You are solely responsible for maintaining the confidentiality of your Account login credentials. pb88 will not be liable for any losses resulting from unauthorised access to your Account where you have failed to take reasonable steps to protect your credentials. If you suspect unauthorised access, contact support immediately at [email protected].

All deposits and withdrawals on the pb88 platform are processed in Bangladeshi Taka (৳). pb88 supports the following local payment methods for Bangladeshi Players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, as well as Visa and Mastercard where applicable.

Deposits: Deposits are credited to your pb88 Account balance promptly upon successful confirmation from the relevant payment provider. Minimum and maximum deposit amounts are displayed in the cashier section of your Account and may vary by payment method. pb88 does not charge deposit fees, though your payment provider may impose its own transaction charges.

Withdrawals: Withdrawal requests are processed by pb88 within a reasonable timeframe, subject to completion of KYC verification. Withdrawals will only be made to the same payment method used for the corresponding deposit unless pb88 approves an alternative in writing. pb88 reserves the right to request additional documentation before processing any withdrawal.

• Withdrawals to bKash and Nagad are typically processed within 24 hours of approval.
• Bank transfer withdrawals may take up to 3–5 business days.
• pb88 reserves the right to impose withdrawal limits in accordance with responsible gaming policies.
• Winnings derived from bonus funds are subject to applicable wagering requirements before withdrawal is permitted.

pb88 offers a range of Bonuses and promotional offers to eligible Players, including but not limited to welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, and Victory Day.

The following general terms apply to all Bonuses unless a specific promotion states otherwise:

• Wagering Requirements: All Bonuses are subject to wagering requirements (also called rollover requirements). The applicable multiplier for each Bonus is stated in the individual promotion terms. Bonus funds and any winnings generated from them may not be withdrawn until the stated wagering requirement has been met in full.
• Game Contribution: Not all games contribute equally towards wagering requirements. Slots typically contribute 100%, while live casino table games and sports betting may contribute a lower percentage or be excluded entirely. Refer to individual promotion terms for contribution rates.
• Expiry: Bonuses that are not used within the validity period stated in the promotion will expire automatically and be removed from the Account balance.
• One Bonus at a Time: pb88 does not permit stacking of multiple Bonuses unless explicitly stated. Only one active Bonus may be held per Account at any given time.
• Abuse Prevention: pb88 reserves the right to void, withhold, or reclaim any Bonus where it suspects Bonus abuse, collusion, arbitrage betting, or any other conduct designed to exploit promotional terms unfairly.

pb88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already claimed a Bonus at the time of modification will have the original terms honoured where reasonably practicable.

All bets placed on the pb88 sportsbook and all wagers placed in pb88 casino games are subject to the specific rules of the relevant market or game, in addition to these general Terms & Conditions. In the event of any conflict between game-specific rules and these Terms & Conditions, the game-specific rules shall prevail.

Sports Betting:

• Bets are accepted at the odds displayed at the time of placement. pb88 does not guarantee that displayed odds will remain available after placement confirmation.
• In-play (live) bets are subject to a brief delay in acceptance. pb88 reserves the right to void bets placed after an event's result has been determined where a technical error caused incorrect odds to be displayed.
• Cricket markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures — are settled in accordance with the official result as declared by the relevant governing body (ICC, BCB, or equivalent).
• In the event of a match abandonment, postponement, or cancellation, bets will be settled in accordance with pb88's sporting rules for the relevant market.
• Minimum and maximum stake limits apply per market and are displayed at the time of bet placement.

Casino Games:

• All casino games on the pb88 platform use certified Random Number Generator (RNG) technology or, in the case of live dealer games, physical dealing equipment supervised by qualified croupiers.
• Game outcomes are final once the round has been completed. pb88 will not reverse settled game results except where a clear technical malfunction has been formally identified and documented.
• In the event of a disconnection during a game round, the game will resume from its last saved state upon reconnection. pb88 is not liable for losses arising from disconnections caused by issues outside pb88's direct control, including Player-side internet failures.

The following conduct is strictly prohibited on the pb88 platform. Violation of any prohibition listed below may result in immediate Account suspension, permanent closure, forfeiture of account balance, and reporting to relevant authorities where required:

• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Registering or operating more than one Account on the pb88 platform.
• Using another person's Account credentials, payment details, or identity to access or operate a pb88 Account.
• Engaging in any form of collusion with other Players to influence the outcome of any game or betting market.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, spin slots, or otherwise interact with the pb88 platform in a manner that is not consistent with legitimate manual play.
• Exploiting software bugs, errors in game logic, or pricing mistakes in the sportsbook for financial gain. Any winnings resulting from known or obvious errors are void.
• Engaging in arbitrage betting or any systematic strategy designed to guarantee a risk-free profit across multiple markets or platforms using pb88 bonus funds.
• Any conduct that constitutes money laundering, fraud, or any other criminal activity under applicable law.
• Attempting to reverse, charge back, or dispute any legitimate transaction made on the pb88 platform through a payment provider without first seeking resolution through pb88 customer support.

All content available on the pb88 platform — including but not limited to text, graphics, logos, icons, images, game software, audio clips, digital downloads, data compilations, and software — is the property of pb88 or its content suppliers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the pb88 platform for personal, non-commercial entertainment purposes only. This licence does not permit:

• Copying, reproducing, modifying, or distributing any platform content without prior written consent from pb88.
• Using pb88 content for commercial purposes or in connection with any third-party product or service.
• Framing, scraping, or otherwise extracting data from the pb88 platform by automated means.

Game software made available through the pb88 platform remains the intellectual property of the respective game providers, including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi, and is subject to those providers' own licensing terms.

pb88 is committed to protecting the personal data of all Players. The collection, storage, and use of your personal information is governed by the pb88 Privacy Policy, which forms part of these Terms & Conditions and is available at /privacy-policy.

By creating an Account, you consent to pb88 collecting and processing your personal data as described in the Privacy Policy. This includes using your data to:

• Verify your identity and eligibility in accordance with KYC requirements.
• Process deposits, withdrawals, and account transactions.
• Deliver customer support and respond to queries.
• Send promotional communications where you have opted in to receive them.
• Comply with applicable legal obligations, including anti-money laundering requirements.

pb88 employs 256-bit SSL encryption across all platform communications to protect data in transit. Payment information is handled exclusively through certified payment processors and is never stored in unencrypted form on pb88 servers.

pb88 is committed to promoting responsible gaming for all Players. Gambling should be an enjoyable form of entertainment, not a source of financial or personal distress. pb88 provides the following responsible gaming tools to all Account holders:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their Account settings. Once set, limits take effect immediately and can only be reduced immediately; increases require a mandatory cooling-off period.
• Session Time Reminders: Players can set session time reminders that alert them after a specified period of continuous play.
• Self-Exclusion: Players who wish to take a break from gambling may apply for temporary self-exclusion periods of 1, 3, 6, or 12 months, or permanent self-exclusion. Self-exclusion requests are processed immediately upon confirmation.

If you believe your gambling may be causing harm to yourself or others, please visit our dedicated Responsible Gaming page or contact our support team at [email protected]. pb88 is committed to responding promptly to all responsible gaming requests. 21+ only.

To the fullest extent permitted by applicable law, pb88 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the pb88 platform, including but not limited to:

• Losses arising from gambling outcomes, including game results and sports betting settlements.
• Losses arising from system outages, server downtime, or maintenance periods.
• Losses arising from unauthorised access to your Account where you have failed to adequately protect your credentials.
• Losses resulting from your reliance on inaccurate odds, scores, or statistics displayed on the platform where such inaccuracies are caused by third-party data feed errors.

pb88 provides the platform on an "as is" and "as available" basis. While pb88 takes reasonable steps to ensure platform availability and accuracy, no warranty — express or implied — is given regarding uninterrupted access, freedom from errors, or fitness for any particular purpose.

pb88 reserves the right to suspend or permanently close any Account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Suspected fraud, identity theft, money laundering, or other criminal conduct.
• Failure to satisfy KYC or age verification requirements within a reasonable timeframe.
• Provision of false or misleading information at registration or during any subsequent verification.
• Receipt of a self-exclusion request from the Account holder.
• Court order, regulatory direction, or any other legal obligation requiring Account closure.

Upon Account closure for cause, pb88 reserves the right to withhold the Account balance pending investigation. Where closure is initiated by pb88 for reasons unrelated to Player misconduct, any verified balance will be returned to the Player via the original deposit method within a reasonable period.

Players wishing to voluntarily close their Account may do so at any time by contacting support at [email protected]. Voluntary closure requests will be processed within 48 hours of verification, subject to any outstanding wagering requirements or withdrawal reviews.

pb88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When material changes are made, pb88 will update the "Last Updated" date displayed at the top of this page and, where reasonably practicable, notify active Players via email or an on-platform notification.

It is the Player's responsibility to review the Terms & Conditions periodically. Continued use of the pb88 platform following any amendment constitutes acceptance of the updated terms. If you do not agree to any updated terms, you must cease using the platform and contact support to close your Account.

These Terms & Conditions are governed by and construed in accordance with applicable international gaming laws and the laws of the jurisdiction in which pb88 is incorporated. pb88 operates under an international gaming licence and serves the Bangladeshi market as an offshore platform.

In the event of a dispute between a Player and pb88, the following procedure applies:

1. Initial Contact: The Player must first contact pb88 customer support at [email protected] with a written description of the dispute, including the Account username, date of the disputed event, and the amount in question.
2. Internal Review: pb88 will acknowledge the dispute within 48 hours (BST) and provide a written response within 14 calendar days of receipt.
3. Escalation: If the Player is not satisfied with pb88's response, the dispute may be escalated to the relevant licensing authority in the jurisdiction under which pb88 holds its gaming licence.

During any dispute resolution process, the Player's Account may be temporarily restricted to prevent further wagering activity while the matter is under review.

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact pb88 using the details below. All communications relating to legal matters should be submitted in writing via email for documentation purposes.

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the pb88 platform
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: Email responses within 48 hours; live chat responses typically within minutes during peak BST hours