Responsible Gaming
at pb88
pb88 is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Our responsible gaming framework gives you the tools, the information, and the support to stay in control — every session, every time. 21+ only.
At pb88, responsible gaming is not a regulatory checkbox — it is a core value that shapes how we build our platform, design our promotions, and support our players across Bangladesh. We believe that gambling, when approached with awareness and clear boundaries, can be an enjoyable form of entertainment. However, we also recognise that for some individuals, gambling can become a source of serious harm, and we take that possibility seriously.
pb88's responsible gaming programme is built on four pillars: prevention, player empowerment, early intervention, and support access. Every feature of our responsible gaming toolkit is designed to give you — the player — direct, frictionless control over your own gambling behaviour.
All pb88 accounts are strictly for adults aged 21 and above. This minimum age restriction applies to all players regardless of the game type, bet size, or account status. Age verification is carried out during the KYC process for every account, and any account found to belong to a person under 21 will be suspended and all associated funds withheld in accordance with our Terms & Conditions.
Problem gambling — sometimes referred to as compulsive gambling or gambling disorder — is a condition in which an individual is unable to control their gambling behaviour despite negative consequences to their financial situation, relationships, mental health, or daily functioning. It is recognised as a genuine psychological condition that can affect people from all walks of life.
Problem gambling does not always look like someone betting large sums of money. It can manifest as spending more time on gambling platforms than originally intended, chasing losses, using gambling as a way to escape stress, or hiding gambling activity from family and friends. Many people who experience gambling-related harm are high-functioning individuals who manage to conceal the problem for a significant period of time.
pb88 takes a proactive approach to identifying and responding to signs of problem gambling among our players. Our platform monitoring systems are designed to flag unusual betting patterns, significant increases in deposit frequency, and other indicators that may suggest a player is experiencing difficulties. In such cases, our responsible gaming team may reach out proactively to offer support and tools.
- Player Protection Tools
- Warning Signs
- Self-Assessment
- Healthy Gambling Tips
- Protecting Minors
- Get Support
Player Protection Tools
Six built-in tools that put you in control of your pb88 experience
Set a daily, weekly, or monthly cap on how much you can deposit into your pb88 account. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory 7-day cooling-off period. Lowering a limit takes effect instantly.
In addition to deposit limits, pb88 allows you to cap the total amount you wager per session, per day, or per week across all games — including live dealer tables, cricket betting, slots, and crash games. This helps prevent large losses within a single session.
Set a session duration reminder that notifies you when you have been playing for a specified length of time — for example, 30 minutes, 1 hour, or 2 hours. These reminders are designed to interrupt the natural "flow state" of gambling and prompt you to reflect on your session.
Request a temporary break from the pb88 platform for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is fully suspended — no login, no deposits, no bets. No marketing communications will be sent during this period. Time-outs can be extended but not shortened.
For players who feel they need a longer break, pb88 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. A self-excluded account cannot be reactivated before the exclusion period ends, regardless of the reason given. Permanent self-exclusion is irreversible.
Enable reality check pop-ups that display a summary of your current session — time elapsed, total wagered, total won or lost — at regular intervals. This feature makes it easy to stay grounded in the facts of your session rather than getting lost in the excitement of the game.
Warning Signs to Watch For
Recognising problem gambling early is the first step toward getting help
Chasing losses: Increasing bets or returning to the platform specifically to try to recover money you have already lost in a previous session.
Borrowing money to gamble: Using borrowed funds — from friends, family, a bank loan, or a credit card — to fund your gambling activity.
Hiding gambling activity: Concealing the amount of time or money you spend on gambling from family members, partners, or close friends.
Neglecting responsibilities: Missing work, neglecting family obligations, or skipping important events in Dhaka, Chittagong, or elsewhere because of time spent gambling.
Gambling to escape: Using gambling as a primary way to cope with stress, anxiety, depression, loneliness, or other negative emotions rather than as entertainment.
Escalating stakes: Needing to bet increasingly large amounts to feel the same level of excitement or satisfaction that smaller bets used to provide.
Inability to stop: Repeatedly trying to cut back or stop gambling but finding yourself unable to follow through, despite genuine intentions to do so.
Financial strain: Experiencing difficulty meeting basic expenses — rent, food, utility bills — because money has been spent on gambling via bKash, Nagad, Rocket, or bank transfers.
Relationship problems: Experiencing tension, conflict, or breakdown in personal or professional relationships as a direct or indirect result of gambling behaviour.
Disrupted sleep: Staying awake late into the night or waking up early specifically to gamble, leading to chronic sleep deprivation and reduced daily functioning.
Honestly reflect on the following questions. If you answer "Yes" to three or more, we strongly encourage you to use our responsible gaming tools or contact our support team.
Have you ever spent more money or time on gambling than you originally planned for a single session?
Have you ever returned to gambling the day after a significant loss, specifically to try to win back what you lost?
Have you ever hidden your gambling activity — the amount of time or money involved — from a family member, partner, or friend?
Have you ever borrowed money, sold personal possessions, or used money set aside for essential expenses in order to fund gambling?
Do you find yourself thinking about gambling frequently when you are not actively playing — planning your next session, recalling past wins, or calculating potential winnings?
Have you ever gambled as a way to deal with personal problems, emotional stress, anxiety, loneliness, or negative feelings rather than for entertainment?
Have you tried to stop or cut back on gambling, genuinely intended to do so, but found yourself unable to follow through?
Has your gambling activity ever caused significant arguments, tension, or problems in your personal relationships or your professional life?
Tips for Healthy Gambling
Simple, practical habits that keep gambling enjoyable and within safe boundaries
Decide in advance exactly how much money you are comfortable losing before you open the pb88 platform. Treat this amount as the cost of entertainment — not as an investment. Once your budget is spent, close the session. Use pb88's deposit limit tool to make this commitment automatic and binding.
Decide how long you intend to play before you start — 30 minutes, 1 hour, or 2 hours. Use pb88's session time reminder to receive an alert when that time is up, then honour the alert. Taking scheduled breaks during long sessions helps you stay aware of your behaviour.
Accepting a loss and closing the session is always the right move. Chasing losses — increasing your bets or extending your session to recover money already lost — is the most common pathway into problem gambling. The house edge means that chasing losses is mathematically likely to make things worse.
Step away from the screen regularly — even during a winning streak. Grab a cup of tea, take a short walk around your home in Dhaka or Sylhet, and give yourself a genuine mental pause. Regular breaks help prevent the "tunnel vision" that can lead to extended unplanned sessions.
Avoid gambling when you are under the influence of alcohol, medications that affect judgement, or when you are in a highly emotional state — whether that is extreme stress, anger, grief, or anxiety. Impaired judgement significantly increases the risk of making decisions you would not make otherwise.
Think of pb88 the same way you would think of attending a BPL cricket match or a Bollywood cinema night — a form of entertainment with a defined budget. The games are designed to be fun. Any winnings are a bonus, never a guaranteed income. This mindset is the single most effective protection against gambling harm.
pb88 has a zero-tolerance policy on underage gambling. The minimum age to create and use a pb88 account is 21 years. Every new account is subject to identity and age verification (KYC), and pb88 reserves the right to request additional age verification documents from any account holder at any time.
If you are a parent or guardian in Bangladesh and you are concerned that a child or young person in your household may be accessing online gambling platforms, we recommend taking the following practical steps:
- Enable parental control software on shared computers, tablets, and smartphones. Many free and paid tools are available for Android devices that are widely used in Bangladesh.
- Keep your pb88 account credentials — username and password — completely private and never stored in a browser on a shared device.
- Have an open, age-appropriate conversation with young people in your home about the risks of gambling and why it is restricted to adults aged 21 and over.
- Regularly review the apps and websites accessed on family devices, particularly if a young person has unsupervised internet access.
If you have reason to believe that a minor has accessed or registered on the pb88 platform, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate and act on all such reports as our highest priority, and we will suspend the relevant account during the investigation period.
Get Support
You are never alone — pb88 and professional resources are here to help, 24 hours a day
Our dedicated responsible gaming support team is available 24/7 via live chat on the pb88 platform and by email at [email protected]. Use subject line "Responsible Gaming Support" for fastest routing. We respond to all responsible gaming queries within 1 hour, in Bangladesh Standard Time (UTC+6).
Sometimes the most important first step is simply telling someone close to you — a family member, a trusted friend, or a colleague — that gambling has become a concern. In Bangladesh, cultural support networks within families and communities can be a powerful source of strength. You do not have to face this alone.
If you feel your gambling behaviour has become difficult to control, speaking with a qualified mental health professional or counsellor is a strong and courageous step. Hospitals and mental health clinics in Dhaka, Chittagong, Sylhet, and other major cities in Bangladesh offer confidential counselling services for behavioural and addiction concerns.
To request immediate self-exclusion from pb88, email [email protected] with the subject line "Self-Exclusion Request" and include your pb88 username. Your account will be suspended within 1 hour of the request being received, and all marketing communications will cease immediately.
If you need a shorter break rather than a full self-exclusion, contact our support team via live chat or email to request a 24-hour, 7-day, or 30-day time-out. Your account will be suspended for the chosen period immediately, and no promotions will be sent during that time. Time-outs can be extended upon request.
If you would like to stop receiving promotional emails, SMS messages, and bonus offers from pb88 without activating a full time-out or self-exclusion, contact our support team at [email protected] with the subject line "Unsubscribe Marketing". We will action your request within 24 hours.
Play Smart, Play Responsibly with pb88
pb88 is built for players in Bangladesh who want a premium casino experience within safe, clearly defined boundaries. Explore our games with confidence — knowing that our responsible gaming tools are always just one tap away. 21+ only.
21+ only. Gambling involves financial risk. Please play within your means. Terms & Conditions | Privacy Policy